All you need to know.
FAQs about Corporate Giving
What are gift wrap sets?
Gift wrap sets contain everything needed to wrap beautiful, coordinated and well-accessorized gifts. Each ensemble is comprised of high-quality, heavy-weight gift wrap along with coordinated accessories such as bows, ribbons, tissue and gift labels. Many of our sets even come with tape! It is packaged in a beautifully designed box and placed in an individual corrugated mailing sleeve.
When will inventory be available?
RichWrap begins assembly of all products around June 1st each year so inventory, for each box, is available around August 1st.
Can I customize the gift box?
Yes, you can upload your logo for a beautifully personalized finish. We hot stamp your logo on the gift box for a gift they will remember. First choose your product, then upgrade to a custom logo gift box and upload your logo.
Is shipping free?
Shipping is free on orders over $1,500 when bulk shipped to one location. For orders under $1,500, bulk shipping costs vary based on the size, weight, and destination of the shipment. To keep shipping costs predictable, we generally recommend our Mailing Service, which offers a flat rate of $10.95 per shipment plus a $0.80 handling fee. Orders ship via FedEx Ground, FedEx Home Delivery, FedEx Ground Economy, USPS, LTL freight, or customer pick-up — whichever is most cost-effective and timely.
What makes giving RichWrap sets a great gift?
RichWrap Gift Wrap Sets are usually the first gift received during the holiday season. We encourage our customers to ship their ensembles near Thanksgiving, which arrive at exactly the right time to wrap presents. Recipients will be so excited to receive the gift wrap at the start of the busy shopping season and remember your thoughtfulness. The gift is so memorable and useful, the sender will come to mind every time a gift is wrapped.
Can you ship to multiple recipients?
Yes! Just place a custom order. All orders will ship complete unless otherwise requested by the customer.
Can I add my company logo?
Yes! We offer custom hot stamping on gold foil lids for our 6-roll and 9-roll corporate gift wrap sets. Customize with:
- Your logo
- Your name
- A short message that sticks
It’s a simple upgrade—but it changes how the gift feels the moment it’s opened.
Details:
- Available on 6-roll and 9-roll sets
- Minimum order: 100 boxes
- Clean, polished gold foil finish
- Deadline for custom stamped lids is September 1st
Who buys RichWrap products?
RichWrap products are purchased by companies of all sizes for corporate gifting to clients, employees, family and friends.
How are RichWrap gift wrap kits shipped?
For customers who want to do their own distribution, ensembles are bulk shipped in master cartons to one or more locations via FedEx Ground or LTL truck. We can ship third party FedEx or truck if preferable. For customers who want a hassle-free experience, RichWrap offers a convenient mailing service. Just provide the list in an Excel template and RichWrap does the work for you! We offer an insert card that can be imprinted and placed in each mailing sleeve or customers can supply their own insert card to be included. Shipping is done via FedEx Ground, FedEx Home Delivery, FedEx Ground Economy, LTL or through the US Postal Service depending on ensemble and destination. RichWrap takes great care in securing the most cost efficient and dependable shipping methods available.
Can I choose my own patterns?
Yes, however, minimums and deadlines do apply. The order minimum is 250 of the same gift wrap set and the deadline is May 1st.
Can I give RichWrap gift sets year after year?
Certainly! Many of our earliest customers still give RichWrap gift sets today. Year after year, over 90% of our customers repeat their order. We change the designs of the gift wrap each year, so the set is always updated and fresh. Recipients will look forward to getting the gift on their doorstep every holiday season.
Are RichWrap gift wrap products sold in stores?
No, RichWrap products are not sold retail. Top quality products and service are our main concerns.
What is your return and refund policy?
To be eligible for a return, your product must be unused and in the original packaging. There is a 15% restocking fee for all returns. Customer is responsible for return shipping costs. Product purchased after September 1st must be returned by November 30th of the current holiday season. There are no returns accepted after December 1st. If your return is approved, we will initiate a refund via your original method of payment. If you have any questions on how to return an item, please contact us.
When will I be charged?
Once your order is processed, an invoice will be emailed with a link to pay the invoice electronically via secure credit card or bank transfer. All orders must be paid in full before shipment. The only exception is for company-issued purchase agreements with agreed-upon terms.
What is the order deadline?
RichWrap does not have an order deadline. Products are sold on a first come, first serve basis. It is strongly recommended that orders are placed early to secure product. Once we are sold out, we will not be making additional sets until the next season. You do not need to take delivery at the time of your order, however. You may choose which week you would like your order to ship. All orders must ship by Dec. 10th, and all custom logo orders must be placed by September 1st.